Because you can’t use imperatives to your customers When asking a customer to do something, it is a very basic rule of commerce that you state what the benefit is for the customer to meet the request. T… 2024-10-28 Noriyuki Morimoto From financial institutions to financial functions The current FSA is committed to holding the perspective of the users of financial services, i.e., the public. In other words, the role of the FSA is n… 2024-07-08 Noriyuki Morimoto The essence of leadership is to be customer-centric The FSA is driving an unprecedented self-reform initiative as a government agency to position the public as its customers. The FSA is supervising fina… 2024-06-10 Noriyuki Morimoto The Comeback of “Client Benefit First” When asking a customer of something, you should first tell the customer how they can benefit from complying with the request, as you cannot simply dem… 2023-02-20 Noriyuki Morimoto Procyclicality and the function of government Procyclicality refers to a state where a change that occurs in one direction triggers further changes in the same direction. For example, the price… 2021-11-01 Noriyuki Morimoto Banking regulation as the culprit of economic crises No matter how many banks exist on the planet and seem to compete with each other, as they basically engage in the same business, they tend to make man… 2020-06-22 Noriyuki Morimoto Is settlement of funds a financial function? If a commercial transaction is settled by transferring hard cash, that settlement does not constitute a financial function. However, settlement of fun… 2020-04-27 Noriyuki Morimoto The dilemma between macroprudence and collective idiocy When individual financial institutions engage in business activities based on their own rationality, the accumulation of actions taken by all the fina… 2020-04-13 Noriyuki Morimoto Modern management theory learned from JNR’s compliance tactic There used to be an entity called the Japanese National Railway, abbreviated as JNR. It was split up and privatized to become the current JR companies… 2019-08-13 Noriyuki Morimoto Japanese Financial Institutions Became Fools from Compliance The Japanese Financial Services Agency (FSA) has stated its shift from rules to principles to guide its administration. The background of the chang… 2019-07-29 Noriyuki Morimoto 123»
